Do's and Don'ts

Diese Schulung bringt Mitarbeiter*innen aus dem Bereich Technik die speziellen Anforderungen im Kontakt mit dem Kunden bei einem Baustellenbesuch näher. Dabei werden die Zeiträume 'vor dem Einsatz', 'während dem Einsatz' und 'nach dem Einsatz' betrachtet. Weiter werden verschiedene Kommunikationsmethoden vorgestellt und eine Checkliste erarbeitet.

Overview

Diskussions- und Fragerunden
Kommunikationsmethoden
Baustellen-Checkliste

Objective

Bewusstsein schaffen für ein besseres und professionelleres Auftreten vor dem Kunden.

Precondition

keine Voraussetzungen

Certificate

Nach Kursende steht ein Zertifikat unter https://www.uebzo.de/kurse/service/login zum Download bereit.
Für den Download benötigen Sie lediglich Ihre persönlichen Login-Daten.

Target audience

Mitarbeiter*innen aus dem Bereich Technik und alle mit Kundenkontakt auf der Baustelle.

Downloads

seminar information as a PDF file

Contact

Lisa Heinz

Contact person

Phone: +49 9605 919 9298
E-Mail: lheinz@c4trends.de

Events

Currently there are no dates available.

Send us your request by E-Mail.

Name	Anbieter	Zweck	Ablauf	Typ
c3kie_removeCookieWindow	https://www.c4trends.de	Saves the consent status of the user whether the cookie window should be displayed.	1 Jahr	HTML Local Storage
c3kie_googleAnalytics	https://www.c4trends.de	Saves the consent status of the user as to whether Google Analytics is allowed to run.	1 Jahr	HTML Local Storage
c3kie_googleAnalytics	https://www.c4trends.de	Saves the consent status of the user as to whether Google Analytics is allowed to run.	1 Jahr	HTML Local Storage
c3kie_tagManager	https://www.c4trends.de	Saves the consent status of the user as to whether Google Tag Manager is allowed to run.	1 Jahr	HTML Local Storage
c3kie_facebook	https://www.c4trends.de	Saves the consent status of the user as to whether Facebook is allowed to run.	1 Jahr	HTML Local Storage
c3kie_matomo	https://www.c4trends.de	Saves the consent status of the user as to whether Matomo is allowed to run.	1 Jahr	HTML Local Storage
c3kie_youtube	https://www.c4trends.de	Saves the consent status of the user as to whether YouTube is allowed to run.	1 Jahr	HTML Local Storage

Name	Anbieter	Zweck	Ablauf	Typ
_ga	Google Tag Manager	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 Jahre	HTTP Cookie
_ga_	Google Tag Manager	Collects data on how often a user visited a website, as well as data on the first and last visit. Used by Google Analytics.	2 Jahre	HTTP Cookie
_dc_gtm_	Google	Used by Google Analytics to limit the request rate.	1 Jahr	HTTP Cookie
_gid_	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 Jahre	HTTP Cookie
_gcl_au	Google	Used to send data to Google Analytics about the device and visitor behavior. Captures the visitor across devices and marketing channels.	Session	Pixel Tracker
_gat_	Google	Used to store a unique user ID.	1 Tag	HTTP Cookie
_gat_gtag_UA_	Google	Used to store a unique user ID.	1 Tag	HTTP Cookie
yt-player-headers-readable	YouTube	Used to determine the optimal video quality based on the visitor's device and network settings.	Persistent	HTML Local Storage

Name	Anbieter	Zweck	Ablauf	Typ
VISITOR_INFO1_LIVE	YouTube	Tries to estimate the range of users on pages with built-in YouTube videos.	179 Tage	HTTP Cookie
YSC	YouTube	Registers a unique ID to keep statistics on which videos from YouTube the user has seen.	Session	HTTP Cookie
yt.innertube::nextId	YouTube	Registers a unique ID to keep statistics on which videos from YouTube the user has seen.	Persistent	HTML Local Storage
yt.innertube::requests	YouTube	Registers a unique ID to keep statistics on which videos from YouTube the user has seen.	Persistent	HTML Local Storage
ytidb::LAST_RESULT_ENTRY_KEY	YouTube	Saves the user's video player settings with embedded YouTube video.	Persistent	HTML Local Storage
yt-remote-cast-available	YouTube	Saves the user's video player settings with embedded YouTube video.	Session	HTML Local Storage
yt-remote-cast-installed	YouTube	Saves the user's video player settings with embedded YouTube video.	Session	HTML Local Storage
yt-remote-connected-devices	YouTube	Saves the user's video player settings with embedded YouTube video.	Persistent	HTML Local Storage
yt-remote-device-id	YouTube	Saves the user's video player settings with embedded YouTube video.	Persistent	HTML Local Storage
yt-remote-fast-check-period	YouTube	Saves the user's video player settings with embedded YouTube video.	Session	HTML Local Storage
yt-remote-session-app	YouTube	Saves the user's video player settings with embedded YouTube video.	Session	HTML Local Storage
yt-remote-session-name	YouTube	Saves the user's video player settings with embedded YouTube video.	Session	HTML Local Storage